Returns & Exchange

*All products purchased via cowboymaloney.com can be returned to the mailing address provided (or your nearest Cowboy Maloney’s location) 14 days from the date the item is received on Computers, Monitors, Printers, Scanners, Flat Panel TVs, MP3 Players, Camcorders and Digital Cameras.

All products not specifically listed above may be returned 30 Days from the date the item was received on the remainder of our merchandise.

No returns or exchanges except for manufacturer's defect on:

1. All mattresses
2. All window air conditioners
3. All furniture
4. All used cookware/bakeware, small appliances, utensils and personal care items
5. *** All open box products within 14 days

Requirements for Exchange

1. The customer must have the original receipt.
2. The product must be in new condition.
3. The products original box, packaging, all manuals, and accessories must be included. (Value of missing items will be deducted from the credit amount.)
4. Shipping and handling is nonrefundable on any return.
5. The customer is responsible for all shipping charges and shall assume all risk of loss or damage to product while in transit to Cowboy Maloney’s.
6. The customer must ship the item with an approved RA slip. RA slips are valid 14 to 30 days as appropriate.
7. There will be no returns or exchanges accepted beyond 14 or 30 days as appropriate.

There is a 15% restocking fee on all merchandise that is not in a factory sealed box unless merchandise has completely failed within 24 hrs of receiving the item or is sold as an open box item. If the product fails while under manufacturer’s warranty or Cowboy Maloney’s Extended Service Agreement, Factory Authorized Service will repair your product according to these warranties.

All refunds will be processed within 7-10 business days if the purchase was made using a credit card. Refunds will only be credited back to the original credit card. If the purchase was made using a prepaid credit card, the refund will be processed within 30 days from the original purchase date.

Cowboy Maloney’s reserves the right to refuse any returns that are not received with a valid RA form.